Privacy Policy
Last updated: [Insert Date]
Rozen Blozen respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
- Who We Are
Rozen Blozen is a gift shop based in Nicosia, Cyprus.
Contact:
Email: rozenblozen@gmail.com
Location: Nicosia, Cyprus
- Information We Collect
We may collect the following information when you use our website, contact us, or place an order:
- Name and surname
- Email address
- Phone number
- Billing and delivery address
- Order details
- Payment status
- Messages or notes you send us
- Website usage information
- IP address, browser type, and device information
- Cookie and analytics information
We do not intentionally collect sensitive personal data unless you choose to provide it.
- How We Use Your Information
We use your information to:
- Process and deliver orders
- Contact you about your order
- Provide customer support
- Manage returns, refunds, and complaints
- Improve our website and services
- Prevent fraud, misuse, or security issues
- Comply with legal, tax, and accounting obligations
- Send updates or marketing only where permitted by law or with your consent
- Payments
Payments may be processed through third-party payment providers. Rozen Blozen does not store full card details on its website. Payment information is handled by the relevant payment provider according to their own security and privacy policies.
- Delivery Providers
We may share necessary delivery information with courier or delivery providers so they can deliver your order.
- Legal Basis for Processing
We process personal data where it is necessary to:
- Perform a contract with you
- Comply with legal obligations
- Protect our legitimate business interests
- Respond to your requests
- Improve our services
- Obtain your consent where required
- How Long We Keep Your Data
We keep personal data only for as long as necessary for the purpose it was collected, including order processing, customer service, legal, tax, accounting, and business record requirements.
- Sharing Your Information
We do not sell your personal data.
We may share your information with trusted third parties only where necessary, such as:
- Payment providers
- Delivery/courier services
- Website hosting providers
- IT and security providers
- Analytics or cookie tools
- Legal, accounting, or regulatory authorities where required
- Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, remember preferences, and support services such as shopping cart, checkout, analytics, maps, and social media features.
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
- Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to certain processing
- Request restriction of processing
- Request data portability
- Withdraw consent where processing is based on consent
- Lodge a complaint with the relevant data protection authority
To exercise your rights, contact us at rozenblozen@gmail.com.
- Security
We take reasonable steps to protect your personal data from unauthorised access, loss, misuse, alteration, or disclosure. However, no website or online transmission is completely secure.
- Third-Party Links
Our website may contain links to third-party websites, social media pages, maps, plugins, or payment services. We are not responsible for the privacy practices or content of third-party websites.
- Children
Our website is not intended for children. We do not knowingly collect personal data from children without appropriate consent.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
- Contact Us
For questions about this Privacy Policy or your personal data, contact:
Rozen Blozen
Nicosia, Cyprus
Email: rozenblozen@gmail.com